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Accepted payment methods
Returns & exchanges
Payment
Prints will only be shipped after I receive payment. If you have any questions regarding check-out or after you pay, please contact me so I can assist you with your needs.
If no payment is made after 7 days of placing your order I will cancel the order.
Shipping
Prints will be shipped within 5 working days. You will be contacted by me via e-mail with a confirmation. Smaller prints will be shipped in a moisture free rigid envelope and larger prints will be shipped in sturdy tubes.
I ship from Malta and usually a package doesn't take longer than 3 weeks to arrive but sometimes it may take longer (especially if it's during a holiday season). A tracking number will not be included with the packages unless you pay for expedited shipping.
DAMAGED OR LOST ITEMS
I am not responsible for damaged or lost items in the mail. However, if it's a small order I will be more than happy to replace the item for free. For larger prints/orders I will only replace the order if you purchase an insured shipping option. Going by the Malta Post Office guidelines, I will only consider a package lost after 6 weeks of the shipping date.
CUSTOM CHARGES
Please keep in mind that in some countries, on large orders, you will be expect to pay additional taxes, tariffs and duties. Since each country is different I am not able to tell you how much it's going to be. Returns will not be accepted due to custom fees.